Tips 1: Generic Greetings

Phishing messages often begin with impersonal greetings. “Dear user” or “Hello [email address]” are definitely suspect. Email from Axaipay will always use the name provided by Axaipay Merchant or name listed with Axaipay. 


Tips 2: Unknown Attachment

Attachments can contain malware, so never open them unless you’re 100% sure they’re legitimate. Email from Axaipay will always without any attachment.


Tips 3: Fake URL

If someone asks you to click on links and please always check links in an email before you click them. A link could look perfectly secure like https://secured.axaipay.my. Make sure to move your mouse over the link to see the true destination. If you aren’t certain, don’t click on the link.


Tips 4: Ask for Sensitive Info

Never provide personal, credit card, or account info via email, text, or phone. For making payment via Axaipay, you always redirected to https://secured.axaipay.my to make payment by entering your payment card information.