DirectDebit

What is DirectDebit?
A convenient, efficient and the cost effective interbank collection service to make recurring payments. It enables automated payments directly from a your b...
Thu, 17 Feb, 2022 at 11:07 AM
How to apply DirectDebit?
There are two ways to apply for DirectDebit: (a) Using DDA Form Please check with your Biller if they offer DirectDebit and fill in the DirectDebit Au...
Thu, 17 Feb, 2022 at 11:16 AM
Can DirectDebit work with any account?
Most current, savings or credit card account of participating banks can be used to make DirectDebit payments (Debit card is not accepted).
Thu, 17 Feb, 2022 at 11:21 AM
Once it's set up, do I have to do anything?
You only need to ensure is enough money in your account every time the payment is due. To help you, the Biller you're paying may let you know in advanc...
Thu, 17 Feb, 2022 at 11:22 AM
Will the payment always be on the same date every month?
Yes. A fixed date is set in the system even if the payment is made every month, every three months or every year. If the payment date falls on the weekend o...
Thu, 17 Feb, 2022 at 11:24 AM
What if changes are needed?
If you need to change the DirectDebit Authorisation details, simply login the website offered by your Biller. Once login the website, you can choose ‘Mainte...
Thu, 17 Feb, 2022 at 11:26 AM
How do I cancel DirectDebit Authorization?
If you need to cancel a DirectDebit Authorisation, simply login the website offered by your Biller. Once login, choose ‘Termination’.
Thu, 17 Feb, 2022 at 11:27 AM
Can money be collected from my account after I have cancelled a DirectDebit Authorisation?
No. The Biller would have to get your authorisation to reinstate a cancelled instruction.
Thu, 17 Feb, 2022 at 11:28 AM
DirectDebit e-Mandate Terms and Conditions
You may download the terms and conditions of DirectDebit e-Mandate service here.
Thu, 17 Feb, 2022 at 11:12 AM